How to swap or sellback a booking
Life is unpredictable. That’s why we’ve made it easy for you to swap or sellback your Pinktada booking.
When you book with Pinktada, you’re actually buying “Room Night Tokens” (RNTs) which can be swapped for a different Pinktada booking or sold back for PinkCash up to 2 days before check in. Your RNTs have a market value, which can increase or decrease over time. If demand is high when you swap or sellback your RNTs then you may even make a profit!
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How to sellback a booking
You can sellback all the days of your booking or choose specific days. That way, if you need to leave early, it’s easy to adjust your trip. You’ll receive a sellback offer in PinkCash, based on the current market value. PinkCash can be used toward any future purchases on Pinktada and never expires.
From your profile menu on the top right of your screen, go to your Bookings.
At the bottom of each upcoming booking, you’ll see the swap or sellback link. Click or tap the link.
Click or tap the "Start a sellback" button.
You can sellback all the days of the booking or choose specific days.
Click or tap the "Next" button.
Your sellback offer is based on the current market value, which can increase or decrease over time, so your room nights may be worth more or less than what you originally paid.
To accept the sellback offer, click or tap the button. You’ll receive the sellback amount in PinkCash, which can be used toward any future purchases on Pinktada and never expires.
How to swap a booking for a different hotel or destination
You can swap your booking for any available room on Pinktada, including another hotel or destination. You’ll receive swap credit based on the current market value. When you browse rooms to swap, you’ll see the price per night with the swap credit applied. When you swap for a new booking that costs more than your swap credit, you’ll only pay the difference in price. If your new booking costs less, you’ll receive the difference back in PinkCash, which can be used for any future purchases on Pinktada.
From your profile menu on the top right of your screen, go to your Bookings.
At the bottom of each upcoming booking, you’ll see the swap or sellback link. Click or tap the link.
Click or tap the "Start a swap" button.
You can select the same room, a different room, a different hotel, or a different destination. You can also change your dates and guests.
Click or tap the "Next" button.
Your swap credit is based on the current market value, which can increase or decrease over time, so your room nights may be worth more or less than what you originally paid.
To start browsing rooms, click or tap the "Browse rooms" button.
You'll see a searchable list of hotels and rooms. Your swap credit will be reflected in the room prices.
Once you've found a room with which you'd like to swap, click or tap the "Reserve"button.
If your new booking costs more than your swap credit, then you’ll only pay the difference. If your new booking costs less than your swap credit, you’ll receive back the difference in PinkCash, which you can use toward any future purchases on Pinktada. PinkCash never expires.
How to swap for different dates for the same room
If you’ve booked a specific room number that you want to keep, you’ll see exactly when your room number is available when selecting new dates. If your room isn’t available for when you want to travel, you’ll be able to browse other available rooms. You’ll receive swap credit based on the current market value. When you swap for a new booking that costs more than your swap credit, you’ll only pay the difference in price. If your new booking costs less, you’ll receive the difference back in PinkCash, which can be used for any future purchases on Pinktada.
From your profile menu on the top right of your screen, go to yourBookings.
At the bottom of each upcoming booking, you’ll see the swap or sellback link. Click or tap the link.
Click or tap the "Start a swap" button.
To change your check in and check out dates for the same room, choose dates where the calendar indicates that the room is available. (The dots on the calendar show when the room is available.)
Click or tap the "Next" button.
Your swap credit is based on the current market value, which can increase or decrease over time, so your room nights may be worth more or less than what you originally paid.
Click or tap the "Next" button.
If your new booking costs more than your swap credit, then you’ll only pay the difference. If your new booking costs less than your swap credit, you’ll receive back the difference in PinkCash, which you can use toward any future purchases on Pinktada. PinkCash never expires.